Privacy Policy

Last updated: March 2026 · PETSPOND PRIVATE LIMITED

1. Information we collect

We collect information you provide when creating an account, booking services, or contacting support—including name, email, phone, pet details, and payment information processed through secure partners.

2. How we use your data

Your data is used to facilitate bookings, improve our platform, communicate with you, and comply with legal obligations. We do not sell your personal information to third parties.

3. Data security

We implement industry-standard encryption and access controls to protect your information. Payment card data is handled by PCI-compliant processors.

4. Your rights

You may request access, correction, or deletion of your personal data by contacting hello@petspond.com. We respond within applicable legal timeframes.

5. Cookie Policy

We use essential cookies for site functionality and analytics cookies to understand usage. You can manage cookie preferences in your browser settings.